Remote Client Support Representative - Travel

Sweet Carolina Travels
Philadelphia, Pennsylvania, United States
Full Time
Remote
Junior
0+
Customer Service & Support Hospitality Tourism Leisure

Posted 2 months ago

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Excellent 4.7

Job summary

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. The role involves supporting travelers via email, phone, and messaging, handling inquiries, itinerary changes, and providing destination and travel information. The candidate should have strong customer service, communication, organizational skills, and the ability to work independently.

Responsibilities

The representative will serve as a primary point of contact for travelers, managing itinerary changes, cancellations, and general inquiries. They are responsible for monitoring upcoming trips and providing proactive support to ensure a positive client experience.

Qualifications

Communication Skills Customer Service Organization Problem Solving Remote Work Travel Knowledge

The ideal candidate should possess strong written and verbal communication skills along with previous experience in customer service, travel, or hospitality. Applicants must be highly organized, detail-oriented, and comfortable working independently in a remote setting.

English

Benefits

  • Fully remote position
  • Flexible scheduling options
  • Comprehensive training
  • Ongoing support
  • Growth opportunities
  • Travel-related perks
  • Industry discounts

Company

Sweet Carolina Travels

Sweet Carolina Travels

linkedin
Travel Arrangements
Location
Philadelphia, Pennsylvania, United States

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Excellent 4.7
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