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Customer Service Representative
Posted 1 week ago
Job summary
Customer Service Advisor manages inbound and outbound calls, helps with queries, and performs administrative tasks, requiring excellent communication, attention to detail, and IT skills in a fast-paced environment.
Responsibilities
The Customer Service Advisor will promptly respond to high-volume inbound and outbound calls while maintaining service level agreements. They will also assist members and traders with sales and return queries while performing administrative documentation and compliance tasks.
Qualifications
Candidates must possess excellent communication skills, strong attention to detail, and be IT literate. The role requires an adaptable individual capable of multi-tasking in a fast-paced team environment.
Benefits
- 23 days of holiday
- Bank holidays
- Personal special occasion day
- Paid volunteer day
- Healthcare Cash Plan
- Virtual GP access
- Contributory workplace pension scheme
- Discounted share purchase
- Cycle to Work Scheme
- Fitness videos
- Gym discounts
- Life insurance
Company
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