Remote Client Support Representative - Travel

Sweetcarolinatravels
Philadelphia, Pennsylvania, United States
Full Time
Remote
Junior
0+
Customer Service & Support Hospitality Tourism Leisure

Posted 2 months ago

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Excellent 4.7

Job summary

Seeking a Remote Client Support Representative in Travel to assist clients with inquiries, itinerary changes, and issue resolution, primarily via email, phone, and messaging platforms. The role requires excellent communication, customer service skills, and the ability to work independently in a remote setting.

Responsibilities

The representative will serve as a primary point of contact for travelers, managing itinerary changes, cancellations, and travel-related inquiries. They are responsible for providing proactive support and clear information to ensure a positive client experience throughout the travel journey.

Qualifications

Communication Customer Service Digital Tools Organization Problem Solving Remote Work Travel Industry Knowledge

The ideal candidate possesses strong written and verbal communication skills with prior experience in customer service, travel, or hospitality. They must be highly organized, detail-oriented, and capable of learning new digital systems while working independently in a remote setting.

English

Benefits

  • Fully remote position
  • Flexible scheduling options
  • Comprehensive training
  • Ongoing support
  • Growth opportunities
  • Travel-related perks
  • Industry discounts

Company

Sweetcarolinatravels

Sweetcarolinatravels

linkedin
Travel Arrangements
Location
Philadelphia, Pennsylvania, United States

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Excellent 4.7
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