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Solutions Architect - Technical Support Engineer (Hybrid)
Posted 1 day ago
Job summary
Solutions Architect - Technical Support Engineer responsible for designing and supporting payment solutions, mapping payment flows, providing technical support, and ensuring security and compliance in European clients' implementations for a leading payment tokens company.
Responsibilities
The role involves conducting technical discovery, mapping payment flows, and designing solutions for European prospects and customers. Additionally, it requires providing technical support, troubleshooting integrations, and serving as a bridge between the European team and US-based engineering.
Qualifications
Candidates must have 5+ years of experience in technical support, integration, or solutions engineering within the payments industry. Proficiency in network debugging, API integration, and at least one programming language like Python, JavaScript, Java, or Ruby is required.
Benefits
- 401(k) with 4% match
- Equity
- Internet stipend
- Learning stipend
- Office set-up stipend
- Medical insurance
- Dental insurance
- Vision insurance
- HSA/FSA options
- Life and disability insurance
- Pet insurance
- Flexible PTO
- Paid national holidays
- Global parental leave program
- Employee discount platform
Company
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