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Restaurant Operations Manager
Hard Rock Hotel & Casino Ottawa
London, England, United Kingdom
Full Time
On Site
Manager
0+
Hospitality
Hospitality Tourism Leisure
Posted 3 weeks ago
Job summary
The Operations Manager oversees cafe operations, manages budget and P&L, supports staff development, maintains brand standards, and ensures guest satisfaction in a hospitality setting.
Responsibilities
The Operations Manager is responsible for managing departmental P&L expense lines and upholding brand standards to meet business objectives. They also mentor hourly staff, manage labor schedules, and foster a guest-first environment to ensure high levels of customer satisfaction.
Qualifications
Communication
Customer service
Financial management
Language skills
Problem solving
Team leadership
Training and development
Candidates must possess strong business acumen, excellent communication skills, and the ability to diagnose and implement solutions to operational problems. A proven aptitude for leadership, staff development, and financial management within a restaurant or cafe setting is required.
English
Benefits
- Health and well-being support
- Work-life balance support
Company
Hard Rock Hotel & Casino Ottawa
Gambling Facilities and Casinos
- Location
- London, England, United Kingdom
- Website
- hardrock.com
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Restaurant Operations Manager
Company
Hard Rock Hotel & Casino Ottawa
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