Associate Analyst, MAC and Network Payor Compliance

Cencora
Pennsylvania, United States
Full Time
Remote
Junior
0+
Bachelor Degree
Customer Service & Support Logistics Transportation Warehousing

Posted 2 weeks ago

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Excellent 4.7

Job summary

Support customer service operations in a distribution services environment, resolving complex inquiries, maintaining accurate records, and implementing process improvements. Requires a bachelor's degree and 1-2 years of support experience.

Responsibilities

The associate analyst manages daily customer support operations, resolves complex inquiries, and ensures service levels are met. They also maintain audit-ready records, implement process improvements based on data trends, and coordinate team coverage.

Qualifications

Account Support Customer Support Help Desk IT Service Management Process Improvement Service Operations Technical Support

Candidates must have a bachelor's degree in business or a related field, or equivalent experience. A minimum of 1-2 years of experience in customer or technical support is required.

English

Benefits

  • Medical care
  • Dental care
  • Vision care
  • Backup dependent care
  • Adoption assistance
  • Infertility coverage
  • Family building support
  • Behavioral health solutions
  • Paid parental leave
  • Paid caregiver leave
  • Training programs
  • Professional development resources
  • Mentorship programs

Company

Cencora

Cencora

linkedin
Hospitals and Health Care
Location
Pennsylvania, United States

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Excellent 4.7
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