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Technical Support Representative
Ninja Partners LLC
Texas, United States
Full Time
Remote
Junior
USD 0 – 33,280
Customer Service & Support
Information Technology Telecommunications
Posted 6 days ago
Job summary
Provide technical support and customer service for products and services, troubleshooting issues, documenting interactions, and supporting medical software in a remote setting.
Responsibilities
Provide basic technical support to customers by identifying and troubleshooting issues with products or services. Document interactions in a CRM system and ensure effective resolution of customer inquiries.
Qualifications
Billing
Coding
Communication Skills
Computer Applications
CRM
Customer Service
Medical Software
Technical Support
Troubleshooting
Web Applications
Requires at least 1 year of customer service experience and 6 months of technical support experience, specifically with software or medical applications. Candidates must possess strong communication skills and proficiency in computer applications.
English
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off
- Birthday leave
- Skills training
- Professional development
Company
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Technical Support Representative
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Ninja Partners LLC
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