Service Specialist

Generations Federal Credit Union
Balcones Heights, Texas, United States
Full Time
On Site
Junior
0+
Customer Service & Support Financial Services Insurance

Posted 1 week ago

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Excellent 4.7

Job summary

Responsible for member service requests in a branch, performing transactions, educating members on banking products and services, and supporting branch operations.

Responsibilities

The Service Specialist is responsible for performing routine daily transactions, assisting members with account requests, and educating them on various delivery channels. They must also provide exceptional service, cross-sell products, and maintain branch security during opening and closing procedures.

Qualifications

bilingual cash handling communication customer service Microsoft Office retail sales

Candidates must have at least one year of combined cash handling and retail sales experience, with banking experience preferred. Proficiency in Microsoft Office and strong communication skills are required, while fluency in Spanish is considered a plus.

English Spanish

Company

Generations Federal Credit Union

Generations Federal Credit Union

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Financial Services
Location
Balcones Heights, Texas, United States

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Excellent 4.7
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