Customer Service - Customer Solutions Specialist

Chromalloy
San Antonio, Texas, United States
Full Time
On Site
Junior
USD 52,800 – 69,300
High School
Customer Service & Support Aerospace Aviation

Posted 3 days ago

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Excellent 4.7

Job summary

A Customer Solutions Specialist provides support to customers, manages inquiries, updates orders, and maintains records to ensure a positive customer experience. The role involves coordinating with internal teams and guiding customers through service processes to support business operations and aerospace safety.

Responsibilities

The Customer Solutions Specialist serves as a primary point of contact for customers, managing inquiries, order updates, and service-related requests. They coordinate closely with internal teams such as Production, Planning, and Quality to ensure accurate order fulfillment and high-quality customer support.

Qualifications

Communication Skills Customer Service Detail-Oriented ERP/CRM Microsoft Office Order Management Systems Organizational Skills Problem-Solving

Candidates must have a High School Diploma or GED and experience in customer service, administrative support, or inside sales. Proficiency in Microsoft Office applications and strong verbal and written communication skills are required for this role.

English

Benefits

  • Medical
  • Dental
  • Vision
  • Employee Assistance Program
  • Wellness incentives
  • 401(k) with employer matching
  • Paid time off
  • Vacation
  • Sick time
  • Paid holidays
  • Parental leave
  • Quarterly and annual bonuses

Company

Chromalloy

Chromalloy

linkedin
Aviation and Aerospace Component Manufacturing
Location
San Antonio, Texas, United States

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Excellent 4.7
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