Retail Customer Service

Entain
Belfast City District, Northern Ireland, United Kingdom
Part Time
On Site
Junior
GBP 0 – 27,456
Retail Retail Wholesale Trade

Posted 1 week ago

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Excellent 4.7

Job summary

A Retail Customer Service Manager role at Entain involves delivering outstanding customer service, processing transactions, handling customer concerns, and maintaining shop standards in a dynamic betting shop environment. The role requires customer-facing experience, cash handling skills, and the ability to work flexible hours including weekends and bank holidays.

Responsibilities

You will deliver outstanding customer service and maintain high shop standards while processing transactions and demonstrating betting products. Additionally, you will handle customer inquiries with empathy and ensure adherence to safer gambling practices.

Qualifications

Cash Handling Communication Skills Customer Service Problem-solving Sales

Candidates must be at least 18 years of age and possess previous experience in a customer-facing environment. You should be comfortable with cash handling and confident in interacting with customers in person.

English

Benefits

  • Pension Scheme
  • Annual ShareSave
  • Retailer discounts
  • Healthcare and wellbeing support
  • Development opportunities
  • Optional overtime

Company

Entain

Entain

linkedin
Entertainment Providers
Location
Belfast City District, Northern Ireland, United Kingdom

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Excellent 4.7
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