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Member Service Specialist Floater
Members Choice Credit Union
Houston, Texas, United States
Full Time
On Site
Junior
0+
High School
Customer Service & Support
Financial Services Insurance
Posted 2 days ago
Job summary
The Member Service Specialist Floater performs member service, processes transactions, resolves account issues, and answers questions across retail locations and call centers. They handle account maintenance, assist with online and remote services, open different types of accounts, and participate in community activities, ensuring compliance and excellent service.
Responsibilities
The Member Service Specialist Floater provides comprehensive financial services, including processing transactions, opening accounts, and handling loan applications across various branch locations. They also support the call center by managing inbound calls, emails, and online service requests while ensuring compliance with credit union policies.
Qualifications
account processing
cash balancing
communication skills
financial transactions
loan processing
member service
Microsoft Office
problem resolution
Candidates must have a high school diploma or GED and at least two years of experience in member or financial services. The role requires strong communication skills, mathematical accuracy, and the physical ability to lift 50 pounds and stand for extended periods.
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Member Service Specialist Floater
Company
Members Choice Credit Union
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Desired salary
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