Customer Service Representative

Copart
East Kilbride, Scotland, United Kingdom
Full Time
On Site
Junior
GBP 0 – 27,976
Customer Service & Support Retail Wholesale Trade

Posted 6 days ago

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Excellent 4.7

Job summary

Customer Service Advisors respond to high volume calls, assist with queries, and perform administrative duties, ensuring compliance and maintaining service standards.

Responsibilities

The Customer Service Advisor is responsible for managing high-volume inbound and outbound customer calls while adhering to service level agreements. They also provide support for sales and return queries and handle various administrative tasks related to documentation and compliance.

Qualifications

Attention to Detail Communication Skills Customer Service IT Literacy Multi-tasking Teamwork

Candidates must possess excellent customer service and communication skills, along with strong attention to detail and IT literacy. The role requires an adaptable individual capable of multi-tasking within a fast-paced team environment.

English

Benefits

  • 23 days of holiday
  • Bank holidays
  • Personal special occasion day
  • Paid volunteer day
  • Healthcare cash plan
  • Recognition hub
  • Contributory workplace pension scheme
  • Discounted share purchase
  • Cycle to work scheme
  • Fitness videos
  • Gym discounts
  • Life insurance
  • Deals hub

Company

Copart

Copart

Motor Vehicle Manufacturing
Location
East Kilbride, Scotland, United Kingdom
Website
copart.com

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Excellent 4.7
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