Automotive Service Advisor - Hyundai Wake Forest

Hol-Dav Inc
Wake Forest, North Carolina, United States
Full Time
On Site
Junior
0+
Customer Service & Support Automotive & Vehicle Services

Posted 2 weeks ago

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Excellent 4.7

Job summary

A customer-focused Automotive Service Advisor builds relationships, communicates clearly, manages repair orders, and ensures efficient vehicle servicing at a Hyundai dealership. Responsibilities include greeting customers, documenting concerns, advising on repairs, coordinating with technicians, and maintaining detailed records.

Responsibilities

The Service Advisor acts as the primary liaison between customers and the service department, managing repair orders from initial write-up through vehicle delivery. They are responsible for documenting customer concerns, communicating repair recommendations, and coordinating with technicians to ensure efficient service workflow.

Qualifications

Communication Customer Service Organization Technical Knowledge

Candidates should possess strong customer service and communication skills, with a preference for prior automotive dealership experience. The role requires the ability to manage multiple priorities, maintain accurate documentation, and work a retail schedule including Saturdays.

English

Benefits

  • Paid Holidays
  • Paid Time Off
  • 401(k) with Company Match
  • Employee Referral Program
  • Employee Discounts
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Employer-Paid Life Insurance
  • Voluntary Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Insurance
  • Healthcare Savings Account
  • Dependent Care Savings Account
  • Employee Assistance Program
  • Pet Insurance
  • Will Preparation Services
  • Travel Assistance

Company

Hol-Dav Inc

Hol-Dav Inc

Retail Motor Vehicles
Location
Wake Forest, North Carolina, United States

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Excellent 4.7
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