Forward Deployed Data Scientist

Fin
Dublin, Leinster, Ireland
Full Time
Hybrid
Senior
0+
Data & Analytics Information Technology Telecommunications

Posted 2 weeks ago

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Excellent 4.7

Job summary

A Forward Deployed Data Scientist at Intercom embedded with customers to design and implement data-driven AI solutions that improve customer support. Responsible for understanding customer workflows, applying data science to real-world problems, and influencing product development through frontline insights. Requires collaboration across teams and travel to customer sites.

Responsibilities

You will embed with strategic customers to design, build, and implement data-driven AI solutions that scale support operations. Additionally, you will feed frontline insights back into the product team to shape the future of AI customer service.

Qualifications

AI/ML evaluation Conversational AI Customer support Data analysis Data Science Product strategy Prototyping Python SQL Systems thinking

The role requires strong proficiency in SQL and production-aware Python, along with experience in AI/ML evaluation or conversational AI. You must possess excellent communication skills and the ability to work collaboratively across Sales, Success, and Product teams.

English

Benefits

  • Health and wellbeing support
  • Family support
  • Financial future planning
  • Time away from work

Company

Fin

Fin

linkedin
Software Development
Location
Dublin, Leinster, Ireland
Website
fin.ai

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Excellent 4.7
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