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Client Service Associate
PNC
Houston, Texas, United States
Full Time
On Site
Junior
0+
Bachelor Degree
Finance & Accounting
Financial Services Insurance
Posted 3 weeks ago
Job summary
Provide client service and administrative support within PNC's Private Bank, handling transactions, inquiries, and requests to ensure high customer satisfaction and seamless service delivery. Collaborate with internal teams and leverage digital tools to meet client needs effectively.
Responsibilities
The Client Service Associate serves as the primary point of contact for clients and advisors, managing administrative requests and transactions across banking, investment, and fiduciary services. They are responsible for maintaining long-term client relationships, ensuring flawless execution of service requests, and identifying opportunities for digital self-service solutions.
Qualifications
Client Relationship Management
Communication Skills
Customer Service
Digital Tools Proficiency
Fiduciary Responsibilities
Investment Management
Problem Solving
Risk Management
Time Management
Transaction Processing
Candidates typically require a university or college degree with less than one year of professional experience, or a comparable combination of education and experience. Strong competencies in client relationship management, attention to detail, and risk management are essential for success in this role.
English
Benefits
- Medical coverage
- Prescription drug coverage
- Health savings account
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability protection
- Long-term disability protection
- 401(k) with match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption reimbursement
- Surrogacy reimbursement
- Doula reimbursement
- Educational assistance
- Wellness program
- Paid time off
- Maternity leave
- Parental leave
- Paid holidays
- Vacation days
Company
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Client Service Associate
Company
PNC
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