Service Advisor

Lookers
Glasgow, Scotland, United Kingdom
Full Time
On Site
Junior
GBP 0 – 35,000
Customer Service & Support Retail Wholesale Trade

Posted 2 weeks ago

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Excellent 4.7

Job summary

A Service Advisor at a car dealership handles customer service, scheduling, and recommending repairs, with a focus on communication, organisation, and automotive knowledge.

Responsibilities

The Service Advisor is responsible for booking MOTs, services, and repairs while managing customer communication and workshop scheduling. They must also upsell parts and accessories while maintaining accurate customer records and ensuring a high-quality service experience.

Qualifications

Communication Skills Customer Service Organisation Record Keeping Technical Knowledge of Vehicles Upselling

Candidates should have previous experience in an automotive service role and possess excellent communication and interpersonal skills. Proficiency in dealer management systems like Kerridge or ADP is considered an advantage.

English

Benefits

  • Annual leave
  • Enhanced family leave
  • Maternity leave
  • Adoption leave
  • Paternity leave
  • Techscheme
  • Eyecare vouchers
  • Smart Health GP services
  • Dental insurance
  • Critical illness cover
  • MyView PayNow
  • Will writing services
  • Life assurance
  • Gym memberships
  • Travel insurance
  • Retail discounts

Company

Lookers

Lookers

linkedin
Motor Vehicle Manufacturing
Location
Glasgow, Scotland, United Kingdom

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Excellent 4.7
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