Head of Salesforce and Client Engagement Platforms

Flagstone
London, England, United Kingdom
Full Time
Hybrid
Senior
0+
Technology Information Technology Telecommunications

Posted 3 days ago

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Excellent 4.7

Job summary

Senior role responsible for managing and designing enterprise Salesforce platforms, focusing on CRM, client engagement, AI, and automation strategies to enhance client experience and operational efficiency.

Responsibilities

You will own and design the platforms powering CRM, client service, and engagement, including the long-term strategy for Salesforce and AI-led automation. You will lead a multidisciplinary team and build trusted relationships with senior leadership to balance priorities and deliver measurable business outcomes.

Qualifications

AI CRM Data Integration Leadership Platform Architecture Salesforce Security & Compliance Stakeholder Management

The role requires significant experience in designing and leading enterprise-scale Salesforce platforms and a proven track record in strategic roadmap delivery. You must possess strong stakeholder management skills and deep functional knowledge of CRM, service technology, and AI-enabled automation.

English

Benefits

  • Hybrid working
  • Competitive bonus scheme
  • Flexible benefits budget
  • Salary sacrifice options
  • Around the World scheme
  • Mental wellbeing support
  • Learning and development budget
  • Private health care
  • Medical cash plan
  • Life insurance
  • Income protection
  • Matched pension contributions
  • Enhanced parental leave

Company

Flagstone

Flagstone

linkedin
Financial Services
Location
London, England, United Kingdom

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Excellent 4.7
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