Client Strategy, Enterprise (EMEA)

Rogo
United Kingdom
Full Time
On Site
Senior
0+
Customer Service & Support Financial Services Insurance

Posted 3 months ago

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Excellent 4.7

Job summary

The role is for a Customer Success Manager at Rogo, a company transforming finance through enterprise AI. The position involves managing client relationships, driving adoption and retention, identifying upsell opportunities, and relaying customer insights for product improvement.

Responsibilities

Manage a portfolio of enterprise accounts end-to-end to drive adoption, value realization, and retention. Act as the primary partner for stakeholders to ensure measurable ROI and identify opportunities for revenue expansion.

Qualifications

Account Strategy Client Relationship Management Communication Skills Customer Health & Retention Customer Performance Metrics Project Management QBRs & Business Reviews Renewal Management Stakeholder Engagement Upselling

Requires 2+ years of front-office experience in high finance or 3+ years in customer success within enterprise fintech. Must possess strong communication skills and a proven track record of managing complex client relationships and performance metrics.

English

Company

Rogo

Rogo

linkedin
Software Development
Location
United Kingdom
Website
rogo.ai

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Excellent 4.7
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