Customer Success Specialist - Modern Retail

CDK Global
Newark, New Jersey, United States
Full Time
Remote
Mid
USD 65,500 – 83,500
Associate Degree
Customer Service & Support Retail Wholesale Trade

Posted 2 months ago

Apply to this job and hundreds more automatically

Get Started
Excellent 4.7

Job summary

The Customer Success Specialist position involves providing excellent customer service to clients using CDK products, helping them achieve operational goals, demonstrating product benefits, and supporting product adoption within the automotive dealership environment. The role requires strong communication, relationship-building, automotive knowledge, and the ability to work closely with team members, including travel up to 80%.

Responsibilities

The Customer Success Specialist provides product expertise and operational guidance to clients to drive product adoption and value. They partner with Customer Success Managers to deliver training, resolve issues, and ensure consistent service standards for dealership clients.

Qualifications

Automotive Industry Knowledge Bilingual (Spanish) Collaboration Communication Skills Customer Service Dealership Knowledge Product Knowledge Relationship Building Time Management Training and Facilitation

Candidates must have at least 3 years of experience in the automotive industry and strong communication and relationship-building skills. The role requires the ability to travel up to 80% of the time and reside near a major airport.

English Spanish

Benefits

  • Medical
  • Dental
  • Vision
  • Paid Time Off
  • 401k Matching Program
  • Tuition Reimbursement
  • Performance Bonus

Company

CDK Global

CDK Global

linkedin
Software Development
Location
Newark, New Jersey, United States

Apply to this job and hundreds more automatically

Get Started
Excellent 4.7
Pete DeQuarto avatar
Pete DeQuarto

AIApply is a total game-changer. Thanks to Auto-Apply, I have been applying to jobs I would never even have come across otherwise!

Akarshak Tanwar avatar
Akarshak Tanwar

In one week I applied to over 150 jobs and locked in 2 confirmed interviews, with a support team that was quick to respond. The auto-apply feature is fascinating and a real pleasure to use!

JC
Julian Carlin

It really worked. In under 48 hours it had applied to 100 jobs on my behalf without any time or effort from me. I am looking forward to seeing how it keeps improving.