District Parts & Service Specialist

Doosan Corp
Phoenix, Arizona, United States
Full Time
Remote
Junior
USD 60,000 – 82,500
Bachelor Degree
Customer Service & Support Information Technology Telecommunications

Posted 3 weeks ago

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Excellent 4.7

Job summary

The District Parts & Service Specialist supports dealer performance, engagement, and customer service remotely, focusing on parts and service programs, issue resolution, and dealer development within a specified portfolio, to enhance dealer and customer experience and support career growth.

Responsibilities

The role serves as a primary inside contact for small to mid-sized dealers, providing proactive support, performance coaching, and issue resolution. It ensures consistent execution of parts and service programs while identifying dealer capability gaps and supporting customer experience standards.

Qualifications

communication customer support data analysis Microsoft Office problem-solving technical support troubleshooting

Candidates should have 0-2 years of experience in product or dealer support, with a preference for backgrounds in construction, agricultural, or industrial equipment. Proficiency in Microsoft Office and strong communication skills are required, along with the ability to interpret performance data and manage multiple priorities.

English

Benefits

  • Medical
  • Dental
  • Vision
  • Prescription
  • 401(k) match
  • Short & long term disability
  • Health & flexible spending accounts
  • Employee assistance program
  • Life & AD&D insurance
  • Military and jury duty differential pay
  • Tuition reimbursement program
  • Work flex policy
  • Equipment rental program
  • Paid volunteer opportunities
  • Community non-profit donation match
  • Paid vacation
  • Holiday leave
  • Sick leave
  • Bereavement leave
  • Parental leave

Company

Doosan Corp

Doosan Corp

Industrial Machinery Manufacturing
Location
Phoenix, Arizona, United States
Website
doosan.com

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Excellent 4.7
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