Travel Customer Support Specialist

Kopp Travels
Philadelphia, Pennsylvania, United States
Full Time
Remote
Junior
0+
Customer Service & Support Hospitality Tourism Leisure

Posted 5 months ago

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Excellent 4.7

Job summary

Support clients throughout their travel journey by answering inquiries, managing bookings, and providing destination information with empathy and professionalism. The role requires excellent communication, organization, and customer service skills, preferably with experience in travel or hospitality.

Responsibilities

Respond to client inquiries via email, phone, and messaging to assist with travel bookings, changes, and cancellations. Provide accurate destination information and follow up with clients to ensure trip satisfaction.

Qualifications

Attention to Detail Communication Customer Service Empathy Organization Problem-Solving Technology Usage Travel Booking Platforms

Candidates should have excellent communication skills and experience in customer service, preferably within the travel or hospitality industry. Must be organized, tech-savvy, and passionate about creating memorable travel experiences.

English

Benefits

  • Remote Work
  • Flexible Scheduling
  • Growth Opportunities
  • Travel Perks
  • Industry Discounts
  • Ongoing Training

Company

Kopp Travels

linkedin
Travel Arrangements
Location
Philadelphia, Pennsylvania, United States

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Excellent 4.7
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