Customer Service

Achieve
Houston, Texas, United States
Full Time
Remote
Junior
USD 0 – 33,280
High School
Customer Service & Support Financial Services Insurance

Posted 2 days ago

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Excellent 4.7

Job summary

Provide empathetic support to members via phone and email, document interactions, and collaborate with team members, focusing on customer needs and satisfaction.

Responsibilities

You will communicate with members via phone and email to provide empathy, guidance, and financial solutions throughout their journey. Additionally, you will collaborate with your team to share best practices and accurately document all member interactions.

Qualifications

Communication Customer Service Digital communication tools Empathy Problem-solving

Candidates must have at least one year of customer service experience in a call center or retail environment. A high school diploma or equivalent is required, along with the ability to work an 8-hour shift between 6am and 8pm.

English

Benefits

  • 401(k) with employer match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • HSA options
  • FSA options
  • Vacation time
  • Sick time
  • Volunteer days
  • Employee Assistance Program
  • Talkspace access
  • Fitness discounts
  • Education expense reimbursement
  • Pet care discounts
  • Achieve Care Fund

Company

Achieve

Achieve

linkedin
Financial Services
Location
Houston, Texas, United States

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Excellent 4.7
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