Customer Service Representative

Planet Fitness - PF Baseline Fitness
Norfolk, Nebraska, United States
Part Time
On Site
Trainee
USD 31,200 – 33,280
Customer Service & Support Home Personal Services

Posted 2 months ago

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Excellent 4.7

Job summary

The role involves greeting and assisting members and guests, handling front desk tasks such as answering calls, member check-ins, and inquiries, and maintaining a positive customer experience. Key skills include excellent communication, problem solving, listening, and tactful interaction.

Responsibilities

Responsible for driving new member sales and ensuring a positive member experience through superior customer service. Duties include managing front desk operations, handling inquiries, and maintaining club cleanliness.

Qualifications

Communication Computer proficiency Customer Service Diplomacy Listening Problem Solving

Candidates must possess strong customer service skills, basic computer proficiency, and a good work ethic. Physical ability to stand for 75% of the shift and lift up to 50 lbs is required.

English

Benefits

  • Free Uniforms
  • Opportunity For Advancement
  • Paid Time Off
  • Training & Development
  • Employee Discounts
  • Flexible Schedule
  • Dollars For Scholars Program
  • Employee Appreciation Program
  • Free Membership For Self And One Family Member Or Friend
  • Team Member Support Team
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Critical Illness Insurance
  • Short Term Disability Insurance
  • Accident Insurance
  • Voluntary Life Insurance
  • Pet Insurance
  • Hsa

Company

Planet Fitness - PF Baseline Fitness

Planet Fitness - PF Baseline Fitness

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Wellness and Fitness Services
Location
Norfolk, Nebraska, United States

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Excellent 4.7
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