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Senior Customer Success Manager, UK
Posted 5 days ago
Job summary
A Senior Customer Success Manager builds and maintains relationships with strategic clients, manages campaigns, advocates for customers, collaborates internally, and mentors team members in a dynamic digital marketing environment.
Responsibilities
You will own the relationship and success of strategic customers, managing the entire lifecycle from onboarding to retention. You will also collaborate with cross-functional teams to drive marketing strategies and mentor junior team members.
Qualifications
Candidates must have at least 5 years of experience in client service, account management, or digital marketing, preferably with Fortune 500 companies. Strong project management skills, technical aptitude, and excellent communication abilities are essential for this role.
Benefits
- Equal opportunity workplace
- Inclusive culture
- Professional development
Company
Wunderkind
- Location
- London, England, United Kingdom
- Website
- wunderkind.com
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