Client Experience Associate

PNC
The Woodlands, Texas, United States
Full Time
On Site
Trainee
0+
Customer Service & Support Financial Services Insurance

Posted 4 days ago

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Excellent 4.7

Job summary

As a Client Experience Associate, deliver a personalized customer experience, educate clients on financial options, identify opportunities for banking products, support proactive sales, and ensure efficient branch operations.

Responsibilities

The associate delivers a unique customer experience to improve financial wellbeing and processes various customer interactions. They also identify banking opportunities through meaningful conversations and perform lobby engagement to connect customers with appropriate products.

Qualifications

Accountability Banking Banking Products Client Loyalty Customer Experience Customer Service Digital Awareness Identifying Opportunities Leverage Technology Proactive Sales

Candidates should demonstrate appropriate knowledge, skills, and abilities for the role, though a formal degree is not required. The position typically requires less than one year of related experience or product knowledge.

English

Benefits

  • Medical coverage
  • Prescription drug coverage
  • Health savings account
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability protection
  • Long-term disability protection
  • 401(k) plan
  • Pension plan
  • Stock purchase plan
  • Dependent care reimbursement account
  • Back-up child/elder care
  • Adoption reimbursement
  • Surrogacy reimbursement
  • Doula reimbursement
  • Educational assistance
  • Wellness program
  • Paid time off
  • Maternity leave
  • Parental leave
  • Paid holidays

Company

PNC
Financial Services
Location
The Woodlands, Texas, United States
Website
pnc.com

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Excellent 4.7
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