Customer Success Manager

Pluralsight
United Kingdom
Full Time
Hybrid
Senior
0+
Customer Service & Support Information Technology Telecommunications

Posted 1 month ago

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Excellent 4.7

Job summary

Seeking an Enterprise Customer Success Manager to engage large customers, foster strategic relationships, drive data-driven insights, and ensure customer retention and growth. The role involves understanding customer needs, managing engagements, and collaborating across teams to showcase product impact and achieve renewal and upsell targets.

Responsibilities

The Customer Success Manager will engage and retain enterprise customers by developing strategic partnerships and driving data-driven insights to achieve business outcomes. They will lead regular business reviews, success planning, and value-led conversations to ensure platform adoption and account growth.

Qualifications

Account Management Business Development Customer Success Data Analysis Relationship Building Strategic Planning

Candidates should have proven experience in Customer Success, account management, or client-facing roles, ideally within HR tech, LMS, or learning platforms. Strong data fluency and the ability to operate credibly at the executive level are essential for this role.

English

Benefits

  • Competitive compensation packages
  • Medical coverage
  • Unlimited PTO
  • Wellness reimbursements
  • Pluralsight subscription
  • Professional development funds

Company

Pluralsight

Pluralsight

linkedin
E-Learning Providers
Location
United Kingdom

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Excellent 4.7
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