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Travel Customer Service Representative (Remote)
Posted 1 month ago
Job summary
The role involves supporting clients through every stage of their travel journey, ensuring a seamless, personalized, and high-quality experience. Responsibilities include responding to inquiries, managing bookings and cancellations, providing travel information, and following up with clients, requiring excellent communication, organizational skills, and a passion for travel.
Responsibilities
The representative will manage client travel bookings from initial inquiry through post-trip follow-up. They are responsible for providing accurate destination information and addressing client concerns with professionalism.
Qualifications
Candidates should possess excellent communication skills and prior experience in customer service, preferably within the travel or hospitality sectors. Strong organizational abilities and comfort with new technology and booking platforms are required.
Benefits
- Remote work environment
- Flexible scheduling
- Professional growth opportunities
- Travel perks
- Industry-related discounts
- Ongoing training and development
Company
Prestige Travel Agency by Mich
- Location
- Dover, Delaware, United States
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