Guest Experience Specialist

Signature Aviation
Kailua Kona, Hawaii, United States
Full Time
On Site
Junior
USD 41,662 – 52,083
High School
Hospitality Hospitality Tourism Leisure

Posted 4 days ago

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Excellent 4.7

Job summary

As a Guest Experience Specialist, you warmly welcome guests and crew, coordinate services, handle inquiries, and promote the company's offerings in a hospitality-driven environment, ensuring a smooth and memorable experience.

Responsibilities

The Guest Experience Specialist provides a warm welcome to guests and flight crews while coordinating concierge services and managing facility operations. They also ensure safety protocols are followed, process transactions, and assist with ground-level aircraft support tasks.

Qualifications

attention to detail communication conflict resolution customer service hospitality

Candidates must have a high school diploma or GED and at least one year of customer experience in retail, hospitality, or sales. Applicants must possess a valid driver's license, be at least 18 years old, and be able to pass background checks and drug tests.

English

Benefits

  • Medical insurance
  • Prescription drug insurance
  • Dental insurance
  • Vision insurance
  • Health savings account
  • Flexible spending accounts
  • Life insurance
  • Disability insurance
  • 401(k)
  • Critical illness insurance
  • Hospital indemnity insurance
  • Accident insurance
  • Identity theft services
  • Legal services
  • Paid time off
  • Paid maternity leave
  • Tuition reimbursement
  • Training and development
  • Employee assistance program

Company

Signature Aviation

Signature Aviation

Airlines and Aviation
Location
Kailua Kona, Hawaii, United States

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Excellent 4.7
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