Lead System Administrator

Braze
New York, New York, United States
Full Time
Hybrid
Senior
USD 111,000 – 174,000
Professional Certificate
Technology Information Technology Telecommunications

Posted 22 hours ago

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Excellent 4.7

Job summary

Lead Systems Administrator role responsible for IT service reliability, security, incident response, and system improvements at Braze, supporting SaaS platforms like Google Workspace, Slack, Okta, and more. Requires strong problem-solving, scripting, and support experience in cloud and enterprise IT environments.

Responsibilities

The Lead Systems Administrator will serve as the primary technical escalation point for the Service Desk and manage the reliability, security, and operational excellence of IT services. Responsibilities include leading incident response, performing root cause analysis, and implementing automation to improve system efficiency.

Qualifications

Automation Cloud Environments (AWS, VMware, etc.) Incident Management IT Service Management (ITIL) IT Support Network Fundamentals SaaS Platforms Scripting (Bash, Python, Ruby) Security Troubleshooting

Candidates should be hands-on problem solvers with experience supporting SaaS platforms like Google Workspace, Slack, and Okta, as well as cloud environments. Proficiency in scripting languages such as Python, Bash, or Ruby and a strong understanding of IT operations and networking fundamentals are required.

English

Benefits

  • Competitive compensation
  • Equity grants
  • Retirement plans
  • Employee stock purchase plans
  • Flexible paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Fertility benefits
  • Paid parental leave
  • Professional development
  • Learning stipend
  • Donation matching

Company

Braze

Braze

linkedin
Software Development
Location
New York, New York, United States
Website
braze.com

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Excellent 4.7
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