Sales Implementation Associate

Gusto, Inc.
Phoenix, Arizona, United States
Full Time
Hybrid
Junior
USD 47,840 – 50,960
Sales Finance & Insurance

Posted 1 day ago

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Excellent 4.7

Job summary

The role of Sales Implementation Associate at Gusto involves blending technical problem-solving with sales and customer service. The main responsibilities include helping small business owners set up payroll and HR correctly, troubleshooting tax and compliance issues, handling high-volume customer interactions, managing pipelines, and leveraging AI tools. Candidates should have experience in sales or customer service, be eager to learn about payroll and tax regulation, communicate effectively, and have experience with AI integration.

Responsibilities

You will guide small business owners through payroll and HR onboarding while managing a high-volume ticket queue. Additionally, you will proactively identify cross-sell opportunities and ensure compliance with state and federal tax regulations.

Qualifications

AI tools communication compliance customer service pipeline management problem solving sales tax knowledge technology adoption troubleshooting

Candidates should have at least one year of experience in high-volume sales or customer service with a focus on hitting quotas. You must be eager to learn complex tax and compliance details and demonstrate proficiency in integrating AI tools into your daily workflow.

English

Benefits

  • Health Insurance
  • 401(k)
  • Equity
  • RSUs

Company

Gusto, Inc.

Gusto, Inc.

linkedin
Software Development
Location
Phoenix, Arizona, United States
Website
gusto.com

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Excellent 4.7
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