People Operations Program Manager – People Systems & Process Design

Waymo
Mountain View, California, United States
Full Time
Hybrid
Manager
USD 159,000 – 196,000
Professional Certificate
Human Resources Human Resources Recruiting

Posted 1 day ago

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Excellent 4.7

Job summary

Waymo is seeking a People Operations Program Manager specializing in People Systems & Process Design to lead the adoption and optimization of ServiceNow HRSD, automate HR workflows, and support digital transformation initiatives in People Operations. The role involves configuring ServiceNow, designing employee lifecycle processes, collaborating with IT, and managing sensitive People data, requiring 10+ years of experience in People Operations or Service Management.

Responsibilities

Execute the roadmap for ServiceNow to deliver a frictionless, self-service support model and optimize AI-enabled initiatives. Design and manage lifecycle events and technical workflows to improve employee onboarding and transition experiences.

Qualifications

AI & Self-Service Cross-functional Collaboration Data Privacy & Security Knowledge Management Process Automation Project Management ServiceNow HRSD Workflow Design

Requires 10+ years of experience in People Operations or Technology with deep hands-on expertise and certifications in ServiceNow HRSD. Must possess strong systems thinking skills to automate complex manual processes and a firm grasp of global data privacy compliance.

English

Benefits

  • Annual Bonus Program
  • Equity Incentive Plan
  • Company Benefits Program

Company

Waymo

Waymo

linkedin
Technology, Information and Internet
Location
Mountain View, California, United States
Website
waymo.com

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Excellent 4.7
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