Digital Support Apprentice

QA Apprenticeships
Glasgow, Scotland, United Kingdom
Full Time
On Site
Trainee
GBP 16,000 – 18,000
Professional Certificate
Technology Information Technology Telecommunications

Posted 2 months ago

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Excellent 4.7

Job summary

Support colleagues with digital application tasks, triaging enquiries, logging data into CRM, and ultimately becoming the go-to person for CRM. The role includes working towards a Level 6 Digital Applications Support Apprenticeship, developing digital skills, and working in a collaborative environment.

Responsibilities

The apprentice will support colleagues by triaging telephone enquiries, taking notes, and logging interactions into a CRM system. They will collaborate across departments and eventually become the primary point of contact for CRM-related tasks.

Qualifications

attention to detail communication skills CRM system management customer support digital applications support organisational skills politeness and professionalism problem-solving

Candidates should possess a polite and professional manner with a strong desire to learn and progress. Excellent communication, organizational skills, and attention to detail are required for this role.

English

Benefits

  • Professional training
  • Digital skills qualification
  • Dedicated learning coach

Company

QA Apprenticeships

QA Apprenticeships

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Business Consulting and Services
Location
Glasgow, Scotland, United Kingdom

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Excellent 4.7
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