Manager, Saver Services

Vestwell
Scottsdale, Arizona, United States
Full Time
Hybrid
Manager
USD 80,000 – 90,000
Customer Service & Support Financial Services Insurance

Posted 1 week ago

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Excellent 4.7

Job summary

Vestwell is a fintech company providing savings and retirement solutions, leading a team to support clients through communication channels, optimize service processes, and ensure high client satisfaction.

Responsibilities

Lead, mentor, and develop a hybrid team of client service professionals to ensure exceptional service standards and performance. Collaborate with cross-functional teams to optimize workflows, analyze service trends, and drive continuous process improvements.

Qualifications

Communication CRM platforms Customer Service Leadership Problem Solving

Requires 3+ years of experience in customer service or operations, including at least 1-2 years in a leadership role. Candidates must possess strong communication and problem-solving skills with the ability to thrive in a fast-paced, client-facing environment.

English

Benefits

  • Health benefits
  • Generous time off
  • Employee wellbeing committee
  • 401(k) plan
  • Equity

Company

Vestwell

Vestwell

linkedin
Financial Services
Location
Scottsdale, Arizona, United States

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Excellent 4.7
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