Team Lead, Management Consultation

Spring Health
United States
Full Time
Remote
Manager
USD 90,000 – 100,000
Professional Certificate
Healthcare Healthcare Life Sciences

Posted 2 days ago

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Excellent 4.7

Job summary

The Team Lead, Clinical Operations at Spring Health manages clinical and operational responsibilities within the mental health platform, providing caseload management, team training, workflow oversight, and crisis support. Requires licensure (LCSW, LPC, LMFT, LICSW), 3+ years of EAP experience, including management consultation, and familiarity with clinical systems and workflows.

Responsibilities

The Team Lead manages clinical and operational workflows, including case assignments, queue scheduling, and project tracking in Smartsheet. They also provide on-demand clinical consultation, support customer escalations, and facilitate team training and development.

Qualifications

Client Relations Clinical Operations Communication Crisis Intervention Mental Health Project Management Substance Use Disorders System Management Team Management Workflow Development

Candidates must hold an independent clinical license such as LCSW, LPC, or LMFT and possess at least 3 years of EAP experience. A minimum of 1 year of management consultation experience and proficiency with project tracking tools like Smartsheet are required.

English

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • One medical account
  • HSA
  • FSA
  • Paid sick days
  • Flexible paid time off
  • Paid holidays
  • Gympass
  • Sabbatical leave
  • Paid parental leave
  • Child care support
  • Elder care support
  • Fertility care support
  • 401(k) match
  • Professional development reimbursement
  • Donation matching

Company

Spring Health

Spring Health

linkedin
Mental Health Care
Location
United States

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Excellent 4.7
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