Clinical Care Navigator, Outbound (Saturday-Wednesday 9am-5pm ET)

Spring Health
United States
Full Time
Remote
Senior
USD 70,408 – 80,974
Professional Certificate
Healthcare Healthcare Life Sciences

Posted 1 day ago

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Excellent 4.7

Job summary

The role involves providing clinical support on an outbound phone team, assessing risks, crisis management, safety planning, and coordinating care for members seeking mental health support, with required licensure and at least 2+ years of clinical care experience.

Responsibilities

Provide in-the-moment clinical support, crisis intervention, and psychoeducation to members via an outbound phone team. Coordinate care plans and collaborate with multi-disciplinary teams to ensure a seamless member experience.

Qualifications

active listening CBT clinical interventions crisis assessment mental health mindfulness motivational interviewing safety planning verbal communication written communication

Requires an independent clinical license such as LCSW, LMFT, LPC, or LICSW. Candidates must have at least 2 years of direct clinical experience and expertise in crisis assessment and safety planning.

English

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • One medical account
  • HSA plan
  • FSA plan
  • 401(k) match
  • Paid time off
  • Sick days
  • Paid holidays
  • Sabbatical leave
  • Parental leave
  • Fertility care support
  • Wellbeing coaching
  • Professional development reimbursement
  • Donation matching

Company

Spring Health

Spring Health

Mental Health Care
Location
United States

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Excellent 4.7
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