Business Support Executive/Product Owner Resume Example

Use this example to learn how to format and structure your Business Support Executive/Product Owner resume for maximum impact.

Alex Morgan

Business Support Executive/Product Owner

[email protected] (555) 123-4567 linkedin.com/in/alexmorgan alexmorganportfolio.com

Professional Experience

Product Owner & Business Support Lead

FinTech Solutions Ltd.

Jan 2020 – Present

  • Led the development and launch of a customer-facing mobile app, resulting in a 28% increase in engagement.
  • Collaborated with cross-functional teams to define product backlog and prioritize features based on business value.
  • Improved internal operations support processes, reducing ticket resolution time by 35% through automation and SOPs.
Business Support Analyst

DataStream Technologies

Jun 2016 – Dec 2019

  • Monitored and optimized business workflows to align with evolving product roadmap.
  • Facilitated communication between technical teams and stakeholders to translate requirements into actionable tasks.
  • Implemented support performance dashboards using Power BI, enhancing team reporting capabilities.

Projects

Product Launch and Support System Overhaul

Oversaw the end-to-end launch of a B2B SaaS product and restructured the support system using Zendesk, JIRA, and Confluence. This initiative improved customer retention by 22% within the first six months post-launch.

Skills

Agile Product Management Business Process Optimization User Story Mapping Customer Relationship Management (CRM) JIRA & Confluence Data Analysis & Reporting Cross-functional Collaboration
B.S. in Business Administration, University of Michigan
Certified Scrum Product Owner (CSPO) – Scrum Alliance
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How to Format Your Business Support Executive/Product Owner Resume

Follow these guidelines to make your resume visually appealing and easy to read by hiring managers in the game industry.

Key Formatting Guidelines

  • Use a hybrid resume format to highlight both leadership achievements and technical skills.

  • Include clear section headings for Experience, Projects, Skills, Education, and Certifications.

  • Use consistent formatting with bullet points for readability.

Business Support Executive/Product Owner Resume Writing Tips

Maximize the impact of your resume with these tips, especially curated for aspiring or experienced Business Support Executive/Product Owners.

Content Optimization Tips

  • Tailor each resume version to specific job listings.

  • Highlight cross-functional team collaboration and decision-making authority.

  • Include metrics wherever possible to showcase impact.

✓ Do's

  • Do include relevant project outcomes with measurable results.
  • Do demonstrate your knowledge of agile practices and product lifecycles.

✗ Don'ts

  • Don't list outdated or unrelated tools and platforms.
  • Don't use vague terms like 'helped with'—be specific about your contributions.

Common Business Support Executive/Product Owner Resume Mistakes

Avoid these frequent mistakes to make your resume stand out and reflect your professionalism.

Mistakes to Avoid

  • Failing to quantify accomplishments with metrics.

  • Neglecting to show the balance between support and product leadership roles.

  • Using a one-size-fits-all resume instead of tailoring it for each application.

Business Support Executive/Product Owner Salary Information

Business Support Executives and Product Owners typically earn between $80,000 and $120,000 annually, depending on experience and location.

Expected Range: $80,000 - $120,000