Business Support Executive/Product Owner Resume Example
Use this example to learn how to format and structure your Business Support Executive/Product Owner resume for maximum impact.
Alex Morgan
Business Support Executive/Product Owner
Professional Experience
Product Owner & Business Support Lead
FinTech Solutions Ltd.
Jan 2020 – Present
- Led the development and launch of a customer-facing mobile app, resulting in a 28% increase in engagement.
- Collaborated with cross-functional teams to define product backlog and prioritize features based on business value.
- Improved internal operations support processes, reducing ticket resolution time by 35% through automation and SOPs.
Business Support Analyst
DataStream Technologies
Jun 2016 – Dec 2019
- Monitored and optimized business workflows to align with evolving product roadmap.
- Facilitated communication between technical teams and stakeholders to translate requirements into actionable tasks.
- Implemented support performance dashboards using Power BI, enhancing team reporting capabilities.
Projects
Product Launch and Support System Overhaul
Oversaw the end-to-end launch of a B2B SaaS product and restructured the support system using Zendesk, JIRA, and Confluence. This initiative improved customer retention by 22% within the first six months post-launch.
Skills
Education
B.S. in Business Administration, University of Michigan
Certifications
Certified Scrum Product Owner (CSPO) – Scrum Alliance
How to Format Your Business Support Executive/Product Owner Resume
Follow these guidelines to make your resume visually appealing and easy to read by hiring managers in the game industry.
Key Formatting Guidelines
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Use a hybrid resume format to highlight both leadership achievements and technical skills.
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Include clear section headings for Experience, Projects, Skills, Education, and Certifications.
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Use consistent formatting with bullet points for readability.
Business Support Executive/Product Owner Resume Writing Tips
Maximize the impact of your resume with these tips, especially curated for aspiring or experienced Business Support Executive/Product Owners.
Content Optimization Tips
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Tailor each resume version to specific job listings.
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Highlight cross-functional team collaboration and decision-making authority.
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Include metrics wherever possible to showcase impact.
✓ Do's
- Do include relevant project outcomes with measurable results.
- Do demonstrate your knowledge of agile practices and product lifecycles.
✗ Don'ts
- Don't list outdated or unrelated tools and platforms.
- Don't use vague terms like 'helped with'—be specific about your contributions.
Common Business Support Executive/Product Owner Resume Mistakes
Avoid these frequent mistakes to make your resume stand out and reflect your professionalism.
Mistakes to Avoid
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Failing to quantify accomplishments with metrics.
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Neglecting to show the balance between support and product leadership roles.
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Using a one-size-fits-all resume instead of tailoring it for each application.
Business Support Executive/Product Owner Salary Information
Business Support Executives and Product Owners typically earn between $80,000 and $120,000 annually, depending on experience and location.